Last updated: March 26, 2026
All Pro subscriptions include a 7-day free trial. You will not be charged during the trial period. You may cancel at any time before the trial ends and you will not be billed.
You may cancel your Pro subscription at any time from your account settings. After cancellation, you will retain Pro access until the end of your current billing period. No partial refunds are issued for unused time.
Because we offer a 7-day free trial, refunds are generally not provided after your first payment is processed. However, if you experience a technical issue that prevents you from using the service, please contact us and we will review your case.
All payments are processed by Paddle.com, our Merchant of Record. Paddle handles billing, invoicing, sales tax, and payment disputes on our behalf.
For billing questions or refund requests, email us at support@offshift.app